SHIPPING AND RETURNS

If you’re looking to return or exchange your order for whatever reason, we're here to help!

 

We offer cost returns or exchanges within 30 days of receiving your order. You can return your product for store credit, a different product, or a refund to the original payment method.

Please note the following exceptions to our return and exchange policy:

 

Below are some examples of common exceptions. 

  • Discounted items are final and cannot be returned or exchanged

  • Returned items must have tags still on and be returned in original packaging

  • Returned items must have no visible signs of wear or use

To initiate a return or exchange, please complete the following steps:

  1. Contact us by hi@kopskam.co with all the info needed

  2. Print your prepaid shipping label that you will receive by email

  3. Send all items back to us using the label provided

If you have any doubt about the shipment please reach us by email: hi@kopskam.co 

Deliveries can take 14 to 30 days. 

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